Vigord Internet Services
Services Support Resources Webmail


Enter area code: 

Terms of Service

Acceptance of Terms

Welcome to Vigord Internet Services! Vigord Internet Services is a unit of Vigord Corporation which provides Web hosting, Web development and Internet access oriented services. Vigord Internet Services provides its services to clients all around the world, subject to the following Terms of Service (TOS), which may be updated by Vigord Internet Services from time to time without notice to you. You can review the most current version of the TOS at any time at http://www.vigord.net/terms.html. In addition, when using particular Vigord Internet Services services, you and Vigord Internet Services shall be subject to any posted guidelines or rules applicable to such services which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS.

Eligibility for Service

All services provided by Vigord Internet Services or its affiliates require you to be at least 18 years of age and able to enter into a legal binding contract. Your name, address, and phone number are also required. Some services may require a credit card or deposit. Failure to supply accurate information to Vigord Internet Services or its affiliates may result in suspended or terminated service. Your information is subject to our Privacy Policy.

Description of Service

Vigord Internet Services provides Internet World Wide Web site hosting, marketing and development, Internet access, e-commerce solutions, Web page design, domain names registration and general computer network and other services. Vigord Internet Services has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services, as well as provided services alone. Vigord Internet Services has specific ethical concerns regarding the use of its computers, equipment and networks detailed below. Vigord Internet Services has responsibility to ensure that each of its clients is provided with the best services it has available. Unless explicitly stated otherwise, any new features that augment or enhance the current services, shall be subject to the TOS. In order to use Vigord Internet Services services you must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, you must provide all equipment necessary to make such connection to the World Wide Web, including a computer and a modem or other access devices. All services provided by Vigord Internet Services may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States Federal, State or City laws is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secrets and other statute. Such content may include but it's not limited to: pirated software, illegal MP3 files, hackers programs or achives, "warez" sites and children or other unlawfull pornography materials. Vigord Internet Services will be the sole arbiter as to what constitutes a violation of this provision.

Indemnity

You agree to indemnify and hold Vigord Internet Services and its subsidiaries, affiliates, officers, agents, co-branders or other partners and employees harmless from any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of content you submit, post, transmit or make available through the Vigord Internet Services provided services, your use of the services, your connection to the services, your violation of the TOS or your violation of any rights of another. You understand and agree that the services are provided "as is" without warranty of any kind and that Vigord Internet Services assumes no responsibility for the timeliness, deletion, misdelivery or failure to store any user communications or personalization settings. Neither Vigord Internet Services nor its affiliates, licensers, contractors or their respective employees warrant that the service will be uninterrupted or error free or that any information, software or other material accessible on the services is free of viruses, cancelbots, worms, Trojan horses or other harmful components. While all the files with contents of the Vigord Internet Services provided services are backed up continuously, Vigord Internet Services is not responsible for the archiving of a site or e-mail contents. It is the sole responsibility of the site creator or owner to copy, back up or archive all files that constitute their web sites. The customer agrees to indemnify and hold harmless Vigord Internet Services from any claims resulting from the use of the service, which damages the subscriber or any other party.

Security

Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following: unauthorized access, use, probing or scanning of systems security or authentication measures, data or traffic, interference with service to any user, host or network including, without limitation, mail bombing, flooding, denial of service, deliberate attempts to overload a system, broadcast attacks, forging of any TCP/IP packet header or any part of the header information in an e-mail or a newsgroup posting.

Unsolicited E-mail

Unsolicited commercial advertisements via e-mail or sending of unsolicited e-mail ("spam") from a Vigord Internet Services provided servers or using an e-mail address or a domain that is maintained on an Vigord Internet Services hosted site as reference is strictly prohibited and will likely result in account suspension or cancellation. Vigord Internet Services will be the sole arbiter as to what constitutes a violation of this provision. "Spamming" or sending messages to many different off-topic newsgroups is particularly unethical and will be treated as such. Sending a message, especially an advertisement, to more than five or six recipients is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium. Spamming is also considered sending an email or newsgroup message to a number of recipients through a server, service, equipment or network other than provided by Vigord Internet Services, but with text or links referring to a web site hosted on the Vigord Internet Services provided servers, equipment and network. No refunds will be given if your account is terminated for violating this provision.

Domain Name Registration

Vigord Internet Services will submit an application for the domain name selected by the client to the registration authority (RA). Client will be listed as registrant in this application. Vigord Internet Services has no other responsibilities related to the domain name registration process. Client agrees to pay all specified fees related to the registration and support of this domain name. Client understands that non-payment of said fees may result in non-visibility of his/her Web site or losing the selected name.

Billing and Payment

Vigord Internet Services, as a provider of services described on this Web site, has the right to change the price of the services to reflect a change in the cost of the services or other reasons. In case of price change, a customer will be sent a 30 day advanced notice by e-mail only. Client agrees that his/her credit card be charged for services purchased from Vigord Internet Services as specified during transaction or to pay for services by mailing a check or money order or by other means mutually agreed in advance. Client agrees to provide updated credit card information online as requested in case his/her card is being declined. Client understands that non-payment will result in automatic termination of his/her account. The account could be reestablished after payment in full is received and, also, additional setup fee of $20 may be applicable to cover costs of account reinstatement. Accounts paid by credit cards which are rejected by our online card processor are grounds for termination. Because of the risk of credit card fraud, any account which offers two bad credit cards within any 6 month period will be subject to immediate termination. If payment is made by check or money order and the check is not honored by the client's bank institution for whatever reason, the client is charged $25 for incurred expenses.

Termination of Services

Vigord Internet Services reserves the right to refuse, cancel or suspend service at its sole discretion with 15 days advance notice for any or no reason and without advance notice if the client violates the clauses of this agreement. Client has the right to terminate the services at any time with a written notice sent by regular mail to Vigord Internet Services, 8850 Chaucer Blvd, Broadview Heights, OH 44147-1778, or by e-mail to cservice@vigord.net. Due to additional costs of termination process, if you cancel prior to the end of your contract term where you received special or promotional discounted rates, your service fees will be adjusted so that you pay the regular, non-discounted (monthly) fees for the duration of your contract prior to termination. All refunds will be made by company check within 30 days of receipt of termination notice and will be prorated for the time of contract.

Money Back Guarantee and Cancelation

All Vigord Internet Services quarterly, semiannual, annual and biannual Web hosting plans (with a term of 3 months or longer) are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given an unconditional full refund of the contract amount. Due to security concerns, all account cancelations must be done via regular mail sent to Vigord Internet Services, 8850 Chaucer Blvd, Broadview Heights, OH 44147-1778, or by e-mail to cservice@vigord.net and must be received by 6:00 pm EST/EDT Monday through Friday. The cancelation will be executed after it is confirmed by return e-mail sent to the primary e-mail address of the account. All refunds will be made by the company check within 30 days of receipt of cancelation. Accounts closed after 30 days of initiation are eligible for refund of any prepaid fees for the unused portion of the contract. However, quarterly, semiannual, annual and biannual accounts will be charged as monthly if cancelled before their expiration date. This doesn't apply to monthly accounts which are non-refundable.

Referral Program

If you are a current Vigord Internet Services dial up or Web hosting customer in good standing, i.e. with no violations of the TOS and other agreements posted at Vigord Internet Services Web site and you refer a new dial up or Web hosting customer, we will cut 15% out of your next renewal payment, which is roughly equivalent to getting 2 months for free on the yearly plan. Just make sure the new customer provides your username at sign-up. Please note that this offer is only available to our current paid customers with payment period of 1 year or longer.

General Information

The TOS constitute the entire agreement between you and Vigord Internet Services and govern your use of the services provided by Vigord Internet Services, superceding any prior agreements between you and Vigord Internet Services. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The TOS and the relationship between you and Vigord Internet Services shall be governed by the laws of the State of New Jersey without regard to its conflict of law provisions. You and Vigord Internet Services agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Somerset, New Jersey. The failure of Vigord Internet Services to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Vigord Internet Services services or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the TOS are for convenience only and have no legal or contractual effect.

Violations

Please report any violations of the TOS to The Customer Service.



Terms of Service - Privacy Policy
If you have any comments or suggestions about this Web site, please e-mail the Webmaster.
2000 - 2003 Vigord Corporation. All rights reserved.
Valid HTML 4.01! Valid CSS! Made with CSS!